Reviews Villa Leonessa




Villa Leonessa Contact
Location: Near Siena
Max capacity: 4 people
Bedrooms 2/Bathrooms 2
  Excellent
0/1
  Very Good
1/1
Total Reviews: 1 Average
0/1
  Poor
0/1
  Terrible
0/1

  Overall Results
84%

Review by: Date: 28 Apr 2013 Overall Results 
 84/100

Value
 80/100 Location
 90/100 Cleanliness
 90/100 Service
 80/100 Comfort
 80/100

The place could use a a kettle and a toaster. Our email from the owner asked whether we wanted linen, but did not ask us about wifi, which we would have liked to have. Also, the pool was not available. Otherwise it was great.

Contact this client for more information: Contact client


Reply from the owner

Dear Family Wilkes, Please kindly note that in the web descriptions we did not specified that the Villa had a toaster and a kettle. Anyway, when if you think is quite important to have them, we take your advice and will arrange to put a kettle and a toaster in the kitchen. Thank You! Rgarding the pool we are sorry about the misunderstanding but as written on the web site the swimming pool opens 12 May 2013 , in fact you were by us in April and payed a lower price because there was no swimming pool use!. We do have an USB Key, not Wifi connection. As said to you at the telephone I would have given the key to you. You answered that you dind't needed and that it was no problem not to have internet. It is mentioned in the extras that we have it, and it is to be paid as an extra fee, I just did not ask you for the service, thinking that if interested you would ask for it, since it is extra to pay...I'm sorry. We asked if you wanted bed linen before because knowing it we avoid to give you at arrival the stress to made up your beds!! Instead when you arrive you find the bedrooms done by our cleaning ladies. I'm sorry, we just thought we were doing the best thing to have everyhing ready at your arrival We have been happy to have you as our guests, and we wish to thank you for your feedback, Grazie e Cari saluti, Cristina



 
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